Privacy Policy

1. Information We Collect

When you use Hola Bali Storage, we may collect personal information such as your name, phone number (e.g., via WhatsApp), email address, and hotel details to manage your booking and ensure the security of your luggage.

2. How We Use Your Information

We use the information we collect to:

• Process your bookings and payments.
• Communicate with you regarding your stored items.
• Improve our customer service and website experience.
• Comply with legal obligations.

3. CCTV Monitoring

For the security of your belongings and our staff, our premises are monitored by 24/7 CCTV cameras. These recordings are kept strictly confidential and are only accessed in the event of a security incident.

4. Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. Please contact us via WhatsApp to exercise these rights.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at our physical location or via WhatsApp at +62 821-7745-162.